Key Account Manager

Location United Arab Emirates
Discipline: Defense
Job type: Permanent
Salary: AED 18,000
Contact name: Jane Wilson

Contact email: jane@awconnect-me.com
Job ref: 32151
Published: 10 days ago

The Key Accounts Manager will support the business development, operations, and administration functions of the client by focusing attention on customer accounts. These accounts often support multiple divisions within the company and are of strategic importance to company success. You will attract, maintain and retain top customer relationships. Communication, customer knowledge, strategic perspective, leadership, skilled negotiation, and strategic selling are key skills of the Key Accounts Manager. 

Role Responsibilities:

  • Create and build long lasting strategic relationship with significant customers identified by Headquarters and within divisions 

  • Meet and exceed sales and profitability goals established with Key Account customers

  • Generate leads and manage prospects for new business with Key Account customers

  • Manage existing accounts to ensure customer needs are met and identify upsell opportunities

  • Develop and maintain relationships with decision makers at senior levels of the key account customer organization

  • Manage brand image and integrity by providing excellent service to existing accounts. 

  • Directly support the business development and capture efforts to win and execute new business

  • Utilize the company processes and ERP tools

  • Write clearly and concisely and communicate effectively

  • Develop new programs, products, and services with other team members and convert to transaction-ready offerings that can be offered to our current and potential customers 

  • Support the operational activities of the Team and ensure key customers are supported and satisfied with performance 

  • Develop strategy, plans, and presentations for different selling situations and product lines 

  • Objectively listen to and understand customer needs in order to recommend appropriate solutions 

  • Act as a sales and customer support representative

  • Function as a project manager on projects and program requirements as required to ensure customer needs are met 

  • Be an emissary and liaison for the company on business development, operations and administration activities and support other team members on their growth, development and performance 

  • Support activities assigned and directed by Senior Managers

  • Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by the company values

Requirements:

  • Bachelor’s degree in business administration, Finance, Sales or related field 

  • Sales Training Certifications / PMP 

  • Proven experience in key account management functions

  • Work in a cross-cultural/international environment

  • Experience working for an ISO Certified Company

 

Gross Monthly Salary: AED 18,000 per month

Benefits as per the UAE Labour Law