We are seeking a dynamic professional to drive revenue growth by leveraging industry expertise and attracting new clients. The ideal candidate will focus on increasing lifting volume and revenue per unit while achieving monthly and quarterly revenue benchmarks. Responsibilities include identifying new business opportunities, recommending valuable services to management, and utilizing group resources to support sustainable growth. If you have a proven track record of enhancing business performance and are adept at capitalizing on added value services, we invite you to apply.
Responsibilities:
Identifying potential clients of different categories (forwarders, direct shippers, and trading co) with cargos suiting line’s routes.
Meet potential and existing customers regularly and create client details in CRM
Maintain customer list with updated company profile and contact details, which is done in the line software.
Update customer of existing and new services as well as promotional /special offers.
Identifying the competition, market rate, client’s requirements and facilities offered by competition and report Management
Applying rates to pricing and file rates in the system to be used in bookings with a detailed to line’s pricing desk.
Pass the details to customer service for creating the booking in the system and regularly follow up.
Post sailing follow up, offering promotional offers, dispute resolution and in one word: professionally maintain the account.
Offer added-value services like trucking, clearance, warehousing if available in order to maximize the revenue.
Weekly reports on sales visit, customer performance as well as segregation of Import (FOB), Export and cross booking performance through system (detailed booking report, customer report and booking and container activity report.
Adhere to assigned targets for FOB, CNF and cross booking target ratio and quotas and ensure both import and exports are equally taken to account according to desired locations and routes instructed by the carrier.
Utilizing the carrier’s software for daily checking of shipment status, lifting status of the agency, MRG rate levels, schedule
Apart from sales activities of direct import, export and cross booking, generate sales leads, send to POLs and follow up
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Research the market, identify key competitors and keep an independent and accurate report of competition at all times.
Perform cold-calling to build a pipeline of businesses and perform road shows, participate trade exhibitions etc
Carry out research to identify clients who dropped out, finding out reasons and reporting to the agency sales manager.
Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field
Minimum of 3 years of proven sales experience in liner/NVOCC, with focus on M.E, ISC, Red Sea and E. Africa trade-lanes and regions.
Strong analytical skills with the ability to interpret market data, identify trends, and develop actionable insights to drive performance.
Excellent communication, negotiation and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
The Sales Representative will be required to travel to meet potential clients to generate business for the organization.
Candidates with a valid UAE driving license will be preferred. Reimbursement for traveling expenses such as fuel, parking, and toll charges will be provided.
Demonstrated and quantitative track record of success in previous roles such direct or indirect credit for landmark improvements in at least 3 of following 7 benchmarks :
Improved performance Commercial and sales KPIs
Improved market penetration by measurable means.
General Customer acquisition, and revenue generation
Landmark quantitative improvement of a particular trade-lane profitability
Improvement of customer diversity backed up by numbers.
Measurable improvement of market cap in previous role.
Measurable improvement quarterly or annual company revenue or trade-lane revenue.